The Occupational Certificate: Computer Technician (NQF Level 5) is a one-year, full-time qualification designed to prepare you for a career in IT support and technical services. It combines in-depth theoretical learning, hands-on technical skills, and workplace experience to ensure you’re ready for the demands of the technology industry.

What You’ll Learn
This qualification equips you to:

• Diagnose and resolve hardware and software issues

• Set up, maintain, and secure networks

• Install, configure, and upgrade computer systems

• Format and partition hard drives

• Apply sustainable IT practices to reduce e-waste

• Maintain accurate records of technical activities and system performance

Course Modules

Knowledge Modules

• Data Communication & Networking Fundamentals

• Computer Architecture: Hardware and Software

• Green Technologies & Sustainable Computing

• Social Media & Digital Literacy

• End-User Computing

• Business Communication & Customer Service

• Workplace Readiness Skills

Practical Skills Modules

• Troubleshoot network and computer faults

• Maintain computer and network security

• Provide technical support to users

• Install and configure hardware and software

Workplace Experience Modules

• Respond to technical fault requests

• Set up and optimise systems and software

• Maintain and repair IT equipment and peripherals

• Implement cost-effective, eco-friendly IT solutions

• Document and track issues and solutions

Entry Requirement

• NQF Level 4 qualification

Career Opportunities
Graduates can work as:

• Computer Technician

• Desktop Support Technician

• IT Support Specialist

• Network Support Technician

• Helpdesk Agent

Whether supporting users on-site, remotely, or over the phone, you’ll have the skills and confidence to keep systems running efficiently and users productive.