EduCoast help centre

What can we help you find?

Clear answers for studying, applying, downloading, uploading and managing your EduCoast account.

52 questions across 9 topics
All help topics
4 questions

Getting started

01What can I use EduCoast for?
EduCoast brings together education news, South African study resources, institution and campus profiles, courses, APS guidance, application dates, prospectuses, document tools and the Study Coast student community. Start with the main navigation or use search if you already know what you need.
02Is EduCoast an official university or government website?
No. EduCoast is an independent education platform. We organise useful information and link to relevant sources, but you should confirm important dates, requirements and decisions with the responsible institution or government body.
03Do I need an account to browse EduCoast?
Most public pages can be browsed without an account. An account is required for protected actions such as prospectus downloads and community participation, and it lets EduCoast connect activity and recommendations to you.
04How do I search the whole site?
Select the search icon in the main navigation, enter short keywords and submit. Useful searches combine a level, subject and resource type, such as Grade 12 Mathematics past papers or NATED N4 Engineering Science.
7 questions

Study resources

05Where are the school study resources?
Open Basic Education from the Study Resources menu. Choose an available phase, grade and collection. Empty collections are hidden, so visible resource links should lead to available material.
06Does EduCoast cover Grade R to Grade 12?
Yes. The Basic Education library is designed for Grade R through Grade 12. Available collections can include past papers, notes, textbooks, teacher guides, study guides, ATPs, workbooks, big books, lesson plans and PAT material, depending on grade and availability.
07How do I find TVET NATED and NCV material?
Visit TVET Resources, choose NATED or NCV, then select the level, resource type and subject. Only combinations with published documents are intended to appear.
08Where can I find IEB resources?
Use the IEB section under Study Resources. Select the relevant grade and subject, or search EduCoast using the subject, grade, year and “IEB”.
09How can I find a specific year or subject?
Use the site search and include the year, grade or level, subject and document type. You can then use the result filters for content type, sorting and date. Try a shorter query if an exact phrase returns nothing.
10Why is a grade, subject or collection missing?
EduCoast hides empty collections. A missing option usually means no matching published resource is currently available or the document has not yet been classified. Search the site, try a related spelling, or contact us with the exact resource details.
11How do I preview and download a study document?
Open the resource page to review its title, subject, year and available preview. Use the download control shown on that page. Access rules can vary by document, and a missing download can mean the file is being reviewed or is unavailable.
6 questions

Applications & institutions

12Where do I find university and TVET application dates?
Go to Application Dates. Open windows are shown first, followed by upcoming and older listed dates. Use pagination to browse more institutions and open an institution profile for its full dates.
13Does “Open” guarantee that I can apply?
No. “Open” is calculated from the dates available to EduCoast. Programme-specific windows, capacity limits or changes may apply. Confirm the live status and submit through the institution’s official application system.
14Why are closed or older application dates still displayed?
They provide useful planning and historical context. EduCoast prioritises open dates in lists while retaining other published windows so students can understand annual patterns and verify a particular intake.
15How do I find a university or TVET college?
Use Universities or the TVET College directory in the Institutions menu. Profiles bring together campuses, courses, application dates, contact information and available prospectuses.
16What is the difference between an institution and a campus?
An institution is the university or college as a whole. A campus is a physical teaching location belonging to that institution. Campus pages may provide location and address details that do not apply to the institution as a whole.
17Can I apply directly through EduCoast?
Unless a page expressly says otherwise, EduCoast does not submit the application for you. Follow the institution’s official application link and never send application fees or identity documents to an unverified person.
6 questions

Courses & APS

18How do I find courses?
Open the Course Finder to search and filter published programmes. You can also open an institution profile to see courses associated with that university or TVET college.
19What does an APS requirement mean?
APS is an Admission Point Score used as one screening measure. Institutions can use different formulas, subject rules and selection processes, so the displayed value is guidance rather than an admission promise.
20How does the APS calculator work?
The APS Calculator converts entered percentages to the common 7–1 scale and shows both a common best-six score without Life Orientation and an LO-aware best-six score. You can choose a university and faculty, then compare stored APS and subject requirements—including explicit Life Orientation rules—without assuming that every university counts LO in the same way.
21Why does my APS differ from a university’s result?
A university may include or exclude different subjects, cap points, weight designated subjects, require tests or use programme-specific rules. Use EduCoast for an estimate and then apply the institution’s published calculation.
22What does a course match mean?
A match means the stored APS and automatically checkable subject rules appear to be met. It does not account for every selection rule, limited space, portfolios, tests or competition and is not an offer of admission.
23Why are some courses recommended first?
When activity is connected to your account or browser, EduCoast may prioritise courses related to institutions or programmes you viewed. Recommendations help discovery and do not affect any institution’s decision.
5 questions

Prospectuses

24Where do I find prospectuses?
Visit the Prospectus directory. Filter by institution, institution type, year or prospectus type, then open the prospectus detail page.
25Which prospectus year does EduCoast show?
Institution and campus sections prioritise the latest available active year. The full directory can contain more prospectuses and years when they are available.
26Why must I sign in to download a prospectus?
Downloads require an EduCoast account for security, abuse prevention and accurate service tracking. After signing in, return to the prospectus page and use its download button.
27Does the preview open on another website?
No. Supported prospectus previews use EduCoast’s internal viewer so you can inspect the document without leaving the site. The underlying document still belongs to its publisher or rights holder.
28What if the newest prospectus is missing?
The newest version available on EduCoast may not be the newest version issued. Check the institution’s official website and send us the official source so the listing can be reviewed.
7 questions

Document tools & uploads

29What document tools are available?
Open Document Tools to see current converters and utilities. Available tools can convert office files or PDFs, create images, merge or split PDFs, optimise files and perform other supported operations.
30When is my file uploaded?
Where a tool offers a browser preview, the initial preview can be created locally. The source file is uploaded when you start server-side processing. The tool page explains its specific workflow.
31Which file types and sizes can I upload?
Accepted formats, file count and size limits depend on the selected tool or community uploader. The upload control displays supported types, and the service validates both the extension and detected file signature.
32How long are document-tool files kept?
Tool files are temporary and are scheduled to expire according to the retention period shown by the tool or service. Download the result promptly and keep your original because EduCoast is not permanent file storage.
33Why did my conversion change the formatting?
Complex fonts, layouts, formulas, signatures, embedded media and unsupported features may not convert perfectly. Always compare the output with the original before submitting, printing or sharing it.
34What files should I never upload?
Do not upload passwords, banking information, unnecessary identity documents, private health records, malware, stolen examination material, confidential files or another person’s data without permission. Review the Terms of Use and Privacy Policy.
35Why was an upload rejected or sent for review?
A file can be rejected for its format, signature, size, duplication, safety risk, rights concern or previous moderation status. Study Coast can mark uncertain attachments for review before wider use.
6 questions

Account & privacy

36How do I create or access my account?
Use Log in in the main navigation. You can use the available email or supported social sign-in method. Keep your email current because verification and password recovery depend on it.
37What appears in My Account?
The account centre shows your profile, sign-in method, verification status, activity totals, recent account-linked activity, legal documents and privacy controls.
38Can I download my EduCoast account data?
Yes. Sign in, open My Account and choose Download my data. The JSON export contains records linked to that account but excludes passwords, authentication secrets, internal paths and other people’s information.
39How is my activity used?
Activity can support security, analytics and personalised ordering of posts, courses, prospectuses and community discussions. It does not make admission or funding decisions. See the Privacy Policy for details and rights.
40How do I correct or delete personal information?
Use available account controls or contact EduCoast with a clear request. We may verify your identity and may retain records where law, security, disputes or legitimate recordkeeping require it.
41Where can I read the legal policies?
Read the Privacy Policy, Terms of Use and Disclaimer. They cover accounts, tracking, uploads, community content and limits on education information.
6 questions

Study Coast community

42What is Study Coast?
Study Coast is EduCoast’s student discussion area for questions and conversations about exams, assignments, modules, courses, institutions and study preparation.
43Do I need an account to participate?
You can browse available public discussions, but you must sign in to create discussions, reply, follow, vote, report content or manage your contributions.
44Can I attach a document to a discussion?
Supported discussions and replies can accept approved document formats within the displayed size and file-count limits. Only upload material you may lawfully share and remove personal or confidential information first.
45Why is my attachment marked for review?
Automated checks may be uncertain about a document’s classification, duplication or safety. A review state allows moderation before the material is treated as a normal verified resource.
46How are Study Coast recommendations chosen?
Recommendations can use subjects, institutions, follows, comments, votes, searches and recent account activity. New or general discussions remain available even when no personal signal exists.
47How do I report unsafe or incorrect content?
Use the report control on the discussion, comment or attachment. Choose the closest reason and provide useful detail. For urgent rights or privacy concerns, also use the contact page.
5 questions

Troubleshooting & support

48Why will a preview or download not open?
Check your connection, reload the page, allow the browser to open or download the file, and sign in if the action is protected. The file may also have expired, moved or entered review. Try the detail page again before reporting it.
49Why am I repeatedly asked to sign in?
Your session may have expired or browser cookies may be blocked. Enable essential cookies for EduCoast, sign in again and avoid private mode if you want the session to persist.
50How do I report a broken page or incorrect detail?
Use Contact EduCoast. Include the exact page link, what you expected, what happened, and—when reporting institution information—the official source that confirms the correction.
51How can I protect myself from scams?
Use official institution application domains, verify payment instructions, never share passwords or one-time codes, and be suspicious of guaranteed admission or bursary claims. EduCoast does not guarantee places or ask you to pay an unofficial agent.
52Where can I get more help?
Search this page first. If the answer is not here, use the contact form. For institution-specific admission or registration decisions, contact the institution directly.
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