The Gauteng Department of Education (GDE) has outlined the process for replacing lost or damaged matric certificates and for combining results from multiple examination sittings.
Lost or Damaged Matric Certificate
If your matric certificate is lost or damaged, visit your nearest GDE District Office with:
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Your original Identity Document (ID) and a certified copy
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An affidavit explaining what happened to your certificate
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The damaged original certificate (if applicable)
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The prescribed fee of R170 (cash at the GDE District Office)
You may also request a statement of results for a fee of R60 while waiting for your replacement certificate.
Processing time:
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4–6 weeks if the records are on the system
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Longer if records need to be retrieved from the Archives
Replacement Certificate – Change of Status or Combination of Results
If you wrote your matric in more than one examination sitting and need to combine your results into a single qualification (e.g., Senior Certificate or National Senior Certificate), you must apply for a Replacement Certificate: Change of Status.
Bring the following to your nearest GDE District Office:
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All your original examination statements
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Your original ID and a certified copy
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Payment of R170 for the replacement certificate
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Optional: R60 for a statement of results while you wait
Processing time:
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4–6 weeks for certificate issuance (combination statement is available immediately)
Contact Information
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Call Centre: 0800 000 789
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WhatsApp: 060 891 0361
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Email: gdeinfo@gauteng.gov.za
Note: Fees are valid from 1 April 2025 to 31 March 2026.
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